Developing Outreach and Discipleship Programs
Church Rater Survey
General Information
1. What church did you visit? – New Life Assembly of God
2. What city or town is this Church located? – Ford City
3. What date and service did you attend? – May 7th – Sunday Morning
4. How would you rate this church? (1 being the lowest and 5 the highest) – 3 – it seemed disorganized
a. Please provide ratings based on your own experience. Yes, I realize this is subjective and your '1' might be someone else's '5'. That's ok. It's your rating and I really want your opinion.
Outside
5. Was the building easy to find? - yes
6. If you drove, was it hard to find parking?
7. How about the exterior or interior signage? What would you do differently?
Before the Service
8. Did anyone approach you and speak to you before the service got underway? – not that I recall
9. If so, how did you feel about that?
10. Can you share their name(s)?
11. Did you know them before your visit?
Purpose
12. As you observe the people "doing their church thing," what goes through your mind? – it seemed like a lot of people were in their zone. But that’s just what I saw
13. Are you able to understand why they do what they do? - sure
14. Do they seem sincere?
15. What do you think about the overall presentation of the service (the liturgy or the program)? – it seemed a little discombobulated - the senior pastor was out of town so maybe that was a factor
Bulletin
16. Is there anything in the church bulletin you find confusing or offensive? - I did not receive a bulletin
17. If this were you "business" how would you improve this communication piece?
Children's Ministry
18. Does this church look kid-friendly? Please explain. – yes, it seemed like a really good facility for kids to be in
19. Did you bring any children with you to the service? - no
20. If so, ask them about their experience. What did they tell you?
Music
21. How would you describe the music? – good
22. Did you enjoy any of it? - yes
23. Was it boring? - no
24. Write down the feelings you had while watching or participating. – I was able to freely enter into worship
Prayers
25. What did you think of the prayers? – simple prayers – that is not to mean anything negative or question their being genuine.
26. As you listened to the prayers, what did you learn about the people, either good or bad?
Speaker – the pastor was out of town
27. Did the speaker or pastor seem likeable?
28. Is she/he a person you'd enjoy having coffee with? If not, why not?
29. Did she/he seem engaged/sincere/condescending?
30. The Speaker Was... (Mark all that apply)
a. Enjoyable
b. Angry
c. Thought-provoking
d. Boring
e. Relevant
f. Gloomy
g. Energetic
h. Credible
i. Slow
j. Sad
k. Upbeat
l. Humorous
Message
31. What was the big idea of the message? – don’t let the lies of the world distract you
32. What action did the speaker want you to take as a response? – there was an altar call
33. Did the talk itself hold your attention? - yes
34. Did any part(s) of it particularly stand out to you in a positive or negative way?
35. What is one thing the speaker could do that would improve his/her presentation? – work on flow
After Service
36. Did anyone approach you and speak to you after the service ended? - no
37. If so, how did you feel about that?
38. Can you share their name(s)?
39. Did you know them before visiting?
Overall
40. How was your experience at the church overall? – no terrible
41. Did you enjoy it? – not as much as PCO
42. Would there be any point in you going there again? – I probably would not
43. If this church expects to attract people like yourself, what do you suggest they improve that you haven't already mentioned? – a bulletin, some of the aspects of the serviced seemed traditional
Do you have any other comments you want to share?
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